Aquavitae Ltd - Love your water

Please read the following terms of use, disclaimer and purchase ("terms") before using this Web Site ("Site"). By using this Site, you agree to these terms. Aquavitae Limited ("Aquavitae") reserves the right to modify, alter or update these terms without notice. This Site is controlled by Aquavitae from its location in Beaconsfield, Bucks. These Terms are governed by and construed exclusively in accordance with the laws of England and the parties submit to the exclusive jurisdiction of the English courts in relation to all matters pertaining to or arising out of these Terms, and your use of the Site.

These terms represent the only agreement between us regarding the use of this Site for any purpose.

This Site and the information and material which it contains are subject to change at any time by Aquavitae without notice and Aquavitae reserves the right to suspend, terminate or restrict access to this Site.

Each provision of these terms is severable and if any provision is or becomes invalid or contravenes any applicable regulations, the remaining provisions will not be affected.

No waiver by Aquavitae of any breach of any obligation arising under these terms shall constitute a waiver of any other breach and no failure to exercise or partial exercise by Aquavitae of any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.

Please review the following policies governing your use of this Site.

Aquavitae respects your privacy. We will not sell, rent, loan or otherwise provide any of your personal information to any third-party entity outside Aquavitae without your permission.

Aquavitae also reserves the right to use any information submitted as a resource for the introduction of valuable offers, new product information, and water related releases or alerts. If you do not wish to receive this information, simply follow the instructions provided with the communication to remove your name from our distribution list.

Aquavitae may share non-personal summary data (such as Site volume information) with other parties.

Information submitted by minors should not be done without permission from their parents or guardians. Aquavitae recommends using the parents' or guardians' e-mail address for any submissions.

Unless otherwise noted in this Site, all content of the Site including without limitation, images, text video and audio and the arrangement of such images, text, video, and audio, is the property of Aquavitae, (c)2007 Aquavitae Limited, All rights reserved. Portions of the Site may be electronically copied and hard copied for the sole purpose of educating you about Aquavitae, its products or services, or for placing an order with Aquavitae. Any other use or copying of this Site or its content, including reproduction for purposes other than noted above, modification, distribution or republication, without the express written consent of Aquavitae, is prohibited.

"Aquavitae," the Aquavitae logo and other trademarks, service marks and trade names (the "marks") used to identify Aquavitae products and services are the exclusive property of Aquavitae. Other marks may appear from owners who have given Aquavitae the right and license to display such marks.

This Site may provide links to certain websites sponsored and maintained by third parties ("Links"). Such websites are publicly available and Aquavitae is providing access to such Links through this Site solely as a convenience to you.
Aquavitae makes no representations or warranties concerning the content of such Links and the fact that access to such Links is provided does not constitute any endorsement, authorisation or sponsorship of such Links and/or their sponsors or otherwise constitute agreement with the contents of such Links by Aquavitae nor is there any affiliation between Aquavitae and such sponsors and such sponsors do not endorse, authorise or sponsor this Site.
You understand and agree that you will use such Links solely at your own risk and that Aquavitae does not grant to you any rights in respect of such Links.

Excluding our obligations to you under our Privacy Policy, any communication or material you submit to our Site by electronic mail or otherwise, may be made available to Aquavitae employees, sales agents or strategic business partners. Any such communication or material may be reproduced, distributed, posted and publicized by Aquavitae for internal business purposes. Aquavitae is free to use any ideas, concepts, know-how or techniques contained in any such communication or material for any purpose, including but not limited to developing, manufacturing and marketing its products and services without your consent and without payment.

ALL CONTENT AVAILABLE TO YOU THROUGH THIS SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR AS TO THE ACCURACY OR COMPLETENESS OF THE INFORMATION CONTAINED ON THIS SITE OR IN RESPECT OF ANY MATERIALS OR PRODUCTS REFERRED TO ON THIS SITE, OR NON-INFRINGEMENT.

You acknowledge that your use of this Site is at your own risk and is currently provided free of charge. You further acknowledge that Aquavitae will not be liable for any direct, indirect, incidental, special or consequential damages that result from your use, or inability to use, this Site, including but not limited to those that result from interruptions, mistakes, deletions of files, viruses or any failure of performance whether or not caused by acts of God.

In territories that do not permit the exclusion of special or consequential damages Aquavitae's liability is limited to the fullest extent permitted by law.

All credit card information submitted to Aquavitae is protected using advanced security technology. In the extremely unlikely event that credit card fraud occurs, please contact Aquavitae and your credit card company immediately to dispute the charges.

1.1 These terms of sale apply to all goods and services supplied by Aqua Vitae Limited, registered in England and Wales no. 4395808 (the Supplier) to you (the Customer).

1.2 No contract exists between you and the Supplier for the sale of any goods or services until the Supplier has received and accepted your order and sends you confirmation in writing or by email to the address or email address you have given. Once the Supplier does so, there is a binding legal contract between us.

1.3 The contract is subject to your right of cancellation (see below).

1.4 The Supplier may change these terms of sale without notice to you in relation to future sales.

2.1 The description and price of the goods you order will be as shown in the Supplier’s current catalogue, which the sales person will show you, or on its website at the time you place your order.

2.2 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Supplier will inform you as soon as possible, and refund or recredit you for any sum that has been paid by you or debited from your credit card for the goods.

2.3 Every effort is made to ensure that prices shown in the Supplier’s current catalogue or shown on its website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, the Supplier will refund or recredit you for any sum that has been paid by you or debited from your credit card for the goods.

2.4 In addition to the price, you will be required to pay a delivery charge for the goods, as shown in the section of the Supplier’s catalogue or website about delivery.

2.5 The price of the goods and delivery charges are inclusive of VAT.

3.1 The Supplier shall, for an additional fee, carry out routine maintenance of the goods supplied and repair any defects or malfunctions that are found.

3.2 The Supplier’s representative shall attend the location at which the goods supplied are installed at such times during normal working hours or at such times as may be agreed in advance between the Supplier and the Customer.

3.3 If the Supplier’s representative is unable to carry out the repair at the time that the fault is found the representative will seek to make suitable arrangements with the Customer for a further visit to be made to the location of the installation during normal working hours or at such times as may be agreed to effect the repair of the defect or malfunction.

4.1 Payment for the goods and delivery charges can be made by any method shown in the Supplier’s current catalogue or shown on its website at the time you place your order.

4.2 Payment for routine maintenance can be made in advance by any method shown in the Supplier’s current catalogue or shown on its website at the time you place your order or by cheque to the Supplier’s representative upon completion of the service.

4.3 Payment for servicing is strictly by return on receipt of invoice.

4.4 A call out charge will be made for any servicing visit which cannot be completed due to the failure by the Customer to attend the location on the pre arranged date and at the pre arranged time.

5.1 The goods you order will be delivered to the address you give when you place your order, except that deliveries are not made outside the United Kingdom, and some parts of the United Kingdom are not covered, as shown in the Supplier’s current catalogue or on its website at the time you place your order.

5.2 If delivery cannot be made to your address, the Supplier will inform you as soon as possible, and refund or recredit you for any sum that has been paid by you or debited from your credit card for delivery.

5.3 If there is no one at the address given who is competent to accept delivery of the goods, you will be notified of an alternative delivery date or a place to collect the goods.

5.4 Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within 30 days of your order. However, the Supplier will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.

5.5 You will become the owner of the goods you ordered, once paid for in full, and responsible for risk of loss of or damage to them once they have been delivered to you.

6.1 You have the right to cancel the contract at any time up to the end of seven working days after you receive the goods (see below) provided the goods are unused and have not been installed. A working day is any day other than weekends and bank or other public holidays.

6.2 To exercise your right of cancellation, you must give written notice to the Supplier by hand or post, fax or email, at the address, fax number or email address shown below, giving details of the goods ordered and (where appropriate) their delivery.

6.3 If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned to the address shown below. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. In the case of damage the Supplier reserves the right to recover the cost of replacement or repair from you.

6.4 Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund or recredit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods.

6.5 If you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.

7.1 All goods supplied by the Supplier are warranted free from defects for 12 months from the date of supply. This warranty does not affect your statutory rights as a consumer.

7.2 This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Supplier’s instructions, or any alteration or repair carried out without the Supplier’s approval.

7.3 If the goods supplied to you develop a defect while under warranty, or you have any other complaint about the goods, you should notify the Supplier in writing at the address, fax number or email address shown below.

8.1 The Supplier will take all reasonable precautions to keep the details of your order and payment secure, but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.

8.2 The Supplier will only use the information you provide about yourself for the purpose of fulfilling your order, unless you agree otherwise. The Supplier would like to notify you of products and offers that may be of interest to you from time to time. You can correct any information about you, or ask for information about you to be deleted, by giving written notice to the Supplier at the address, fax number or email address shown below.

These terms of sale and the supply of the goods will be subject to English law, and the English courts will have jurisdiction in respect of any dispute arising from the contract.

If you change your mind within 7 days, we are happy to refund or exchange the product provided it is returned, as sold, by registered delivery with all the original packaging, tags, labels and accessories. Please have your invoice with you to do this.

Pease call our helpline on 0800 7812093, Monday to Friday 9am to 5pm.